We are being discharged...now what?
As you prepare to leave the ED, know that there are resources available to you. Check out the information below and in the rest of this guide.
Be sure to review your care plan and how to manage pain at home...
It is a good idea to write down (even as a note in your phone):
- who you saw
- tests and their results
- any questions and the answers received
This information can help when you follow up with your primary care doctor.
Before you leave:
- if you are still experiencing pain, be sure to ask how to care for it
- ask what signs or symptoms to come back for
- ask any questions you have before you leave.
There are no bad questions!
How can I access my health records once I am discharged?
Click here to learn more about MyHealth and Connect Care. Be sure to ask your healthcare team if you are eligible before you are discharged.
Where can I access reliable health information?
MyHealth.Alberta.ca has hundreds of handouts on health conditions, as well as contact information for support.
HEAL stands for Health Education and Learning - this website provides information from Pediatric Emergency Medicine experts about the causes, symptoms and home management options for common minor illnesses and injuries, and when to seek medical care.
ECHO Parent Resources - for parents on how to manage common childhood illness like croup, asthma and ear infections.
Pediatric rehabilitation helps children and youth live the best life they can, build resilience, and take part in the activities meaningful to them and their families. Check out these great resources and services.
Indigenous Support Line - Are you an Indigenous Person who has questions about Alberta Health Services, has a concern, or needs to find help or navigation?
Did you know there is now an AHS Indigenous support line service available to Indigenous Peoples in the North, Central and South zones of Alberta Health Services (AHS).
Call 1-844-944-4744, Monday-Friday 12-8 pm
Click here for more information.
Health Link 811 - Do you have a health concern for yourself or a child?
Call Health Link by dialing 811 for quick and easy advice from a registered nurse 24/7.
They will ask questions, assess symptoms and determine the best care for you.
Remember, in a medical emergency, always call 911 or visit the nearest emergency department.
Virtual Education Sessions - This FREE online programming for parents and caregivers of children and youth, aims to increase awareness and reduce stigma of the mental health challenges that children and adolescents can experience (which can also happen after hospitalization), provide parents and caregivers with evidence-based mental health information, and provide strategies that support mental wellness.
Well on Your Way is a resource helping youth transition to adult healthcare.
Parents or caregivers often do most of the work of managing the health of their children; arranging appointments, tracking health information, managing medicines
or treatment plans, and talking to their child’s healthcare team. When youth move to adult care near the age of 18, these roles change.
Youth will be expected to manage their own health which means they will need to learn new skills. This can take time so it’s best to start preparing early (age 12).
The goal of this website is to give youth and their families’ information, skills and resources to help them get ready for the transition to adult care.
What do I do if I get worse when I am home?
You can call 811, see your doctor, or if you are worried and unsure, come back to the ED.
If you were admitted to the hospital, you can call the unit you are discharged from should you get worse. Click here to access the Stollery switchboard and ask for your unit.
Click here to decide what healthcare services you need.
You can always come back to the Emergency Department if you need assistance.
Fill your prescriptions as soon as possible.
It is very important to fill any prescriptions that you are given as soon as possible and follow the instructions carefully. Use the medicine as directed. Ask your pharmacist any questions you may have.